Mercedes E-Class (5th, W213/S213) Review Rundown

Mercedes-BenzPublished on 21 Mar 2021Last Edited on 27 Sep 2021Written by Dr Jiulin Teng w/ Neosummarizer*


Photo of Mercedes-Benz E-Class Sedan W213 & Wagon S213 (5th-gen, 2020 facelift)
Neoscore* 76%
  • Comfortable and comfortable to drive
  • More advanced infotainment and connectivity options
  • Comfortable seats
  • Expensive for an E-Class


The E-Class has moved to Mercedes' latest MBUX infotainment and connectivity software. The right-hand display now touch-operated via the screen itself, with a square pad to replace the rotary click wheel control. The seats really are very comfortable, although this and myriad other options contribute to a laugh-inducing sticker price.
This rundown provides our analysis on 8 third-party reviews. The sentiment scores, summaries, and key takeaways that we select are based on these reviews and may differ from the original publication.



Sentiment Score[*] 80%
Reviewers from autocar have found the following[***]:
The fifth-generation Mercedes E-Class was launched four years ago. The focus for the Audi A6 rival's mid-life revamp is a totally overhauled electrical system. It also enables 48V mild-hybrid technology across every combustion-engined variant. Alongside this, there is some evolved styling both inside and out, boosted equipment levels and new colour and wheel options.
Find the original article here.
  • Fantastic infotainment system
  • More practical than the S-Class
  • Nothing in particular


Sentiment Score[*] 77%
Reviewers from autoexpress have found the following[***]:
Mercedes has sold more than one million examples of the tenth-generation E-Class since its launch in 2016. This facelifted version has a lot riding on its shoulders from a commercial perspective. Mercedes has fiddled with the E- class' engines, safety kit and cabin, which means there are plenty of risks involved. Initial impressions are good – the updated E- Class seems to share the same comfortable ride as the outgoing car.
Find the original article here.
  • More comfortable to drive than the outgoing model
  • Improved infotainment system
  • Nothing in particular


Sentiment Score[*] 71%
Reviewers from autoexpress have found the following[***]:
The E-Class Estate was launched in 2016 as a saloon, with the estate version arriving soon after. The estate shares the sweeping lines of its four-door sibling, but adds an extended roof line with integrated roof rails and extra rear windows. Other standard kit includes a power tailgate that can be set to open at different heights and self-levelling air suspension at the rear. There is a choice of three diesel engines available, along with a plug-in diesel option and a single petrol unit.
Find the original article here.
  • Gorgeous interior
  • Comfortable and comfortable to drive
  • Excellent fuel economy
  • Pricier than rivals


Sentiment Score[*] 74%
Reviewers from carmagazine have found the following[***]:
Mercedes-Benz E-Class has been updated for 2016. Facelifted big Benz tested in hybrid form. Updated engine range plus latest infotainment. Still the definitive luxury exec? It's much less gawky in the flesh, appearing much lower and sleeker than its predecessor.
Find the original article here.
  • Fantastic electric performance
  • Comfortable, comfortable interior
  • Excellent infotainment tech
  • Nothing in particular


1. ^ Mercedes-Benz E-Class E300e 2020 UK review. autocar. 2020-08-09 Retrieved 2021-03-22.
2. ^ New Mercedes E-Class facelift ride review. autoexpress. 2020-01-24 Retrieved 2021-03-22.
3. ^ Mercedes E-Class Estate review. autoexpress. 2021-04-26 Retrieved 2021-04-27.
4. ^ Mercedes-Benz E-Class (2020) review: simply the Benz. carmagazine. 2020-08-09 Retrieved 2021-03-22.
*. Neoscore is our sentiment analyzer based on natural language processing (NLP). Scaled in the range of 0 to 100, Neoscore eliminates scoring biases from each publisher; it likely differs from the publisher\'s own rating, if available, as a result.
**. Neoanalyzer is our summarizer based on NLP. It identifies key takeaways from each third-party review. The takeaways that it produces likely differ from the publisher\'s own bullets points, if available, as a result.
***. Neosummarizer is based on NLP. It extracts summaries from third-party reviews. It likely that these summaries differ from the publisher\'s own, if available.

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